Privacy Policy
Last updated February 12, 2025
Information We Collect
We collect information you provide directly to us, such as account information, usage data, and information generated when you use our software. When you use our browser extension, we may process content from web pages you actively load and view in your browser. This processing occurs only while you are logged in and viewing those pages, and only for features you have enabled. We do not independently crawl websites or harvest data from pages you do not visit. We may extract structured information (such as names, profiles, or visible contact details) from pages you view to support features like enrichment, lead management, or messaging. At your direction, selected data may be transmitted to integrated third-party services (e.g., enrichment or lookup providers). Our processing is limited to information visible in your browser session on pages you choose to access.
How We Use Information
We use collected information to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations.
Data Sharing
We may share information with service providers who assist us in operating our software. We do not sell your personal information to third parties.
Data Security
We implement reasonable measures to protect your information. However, no method of transmission over the internet is fully secure.
Your Responsibility
You are responsible for the data you process and transmit using our software. You must ensure you have appropriate rights and consents. We are not liable for any misuse of data by you or third parties.
Data Retention
We retain collected information for as long as necessary to provide our services and comply with legal obligations.
Your Privacy Rights
If you are located in the European Union, EEA, United Kingdom, or California, you have the following rights: (a) Access: request a copy of your personal data; (b) Correction: request correction of inaccurate data; (c) Deletion: request deletion of your data; (d) Portability: receive your data in a portable format; (e) Opt-Out: California residents may opt out of any sale of personal information (we do not currently sell personal data). To exercise these rights, contact us at support@socialagents.co. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Cookies
We use cookies and similar technologies to operate our software and gather usage information.
Changes
We may update this policy from time to time. Continued use of our software after changes constitutes acceptance of the updated policy.
Contact
For questions about this policy, contact us at support@socialagents.co.