Terms of Service
Last updated February 12, 2025
Acceptance
By accessing or using our software, you agree to these Terms of Service. If you do not agree, do not use our software. You represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement. If you are using our software on behalf of a business or other entity, you represent that you have authority to bind that entity to these terms.
Description of Service
We provide software and services that automate certain tasks. We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice.
Prohibited Uses
You may not use our software to: (a) violate any law or regulation; (b) harass, abuse, or harm others; (c) send spam or unsolicited communications; (d) reverse engineer, decompile, or attempt to gain unauthorized access to our systems or other users' accounts; (e) resell, redistribute, or sublicense our software without our consent; (f) infringe any third-party intellectual property or other rights; (g) interfere with or disrupt the service or its infrastructure; (h) impersonate any person or entity or misrepresent your affiliation; (i) engage in phishing or deceptive messaging; (j) distribute malware or harmful code; (k) conduct high-volume unsolicited marketing in violation of applicable laws; (l) use the software for political campaigning in ways that violate platform rules or applicable law. We may terminate your access immediately for any prohibited use.
User Responsibility
You are solely and entirely responsible for your use of our software. You are responsible for all actions taken through your account, for ensuring your use complies with applicable laws and third-party terms of service, and for any content or data you process, transmit, or store using our software.
Automation and Third-Party Platform Compliance
Our software may automate interactions with third-party platforms (such as social media sites, forums, and other services). You are solely responsible for ensuring your use complies with each platform's terms of service. Many platforms require human supervision of automated activity and prohibit fully autonomous bots. You must maintain appropriate human oversight of all automated actions. You expressly acknowledge that: (a) automation may violate platform rules; (b) platforms may detect and restrict automated activity; (c) you assume full risk of account suspension, ban, or other enforcement; (d) we are not responsible for any consequences. We do not guarantee compatibility with any third-party platform. Third-party platforms may change their policies at any time; continued compliance is your responsibility.
No Affiliation with Third-Party Platforms
We are not affiliated with, endorsed by, sponsored by, or partnered with LinkedIn, Meta, Reddit, X (Twitter), or any other third-party platform. All trademarks are the property of their respective owners. Our software is not an official integration or authorized service of any platform. You use our software at your own risk. Platform enforcement actions, including claims of trademark misuse or unauthorized access, are your responsibility.
Data Sources and Compliance
You represent and warrant that you have lawful basis to process, import, and use any contact data, lead lists, or other information you provide or process through our software. You must not use data obtained through scraping, unauthorized collection, or in violation of any platform terms or applicable law. You are responsible for ensuring you have consent, legitimate interest, or other lawful basis under GDPR, CCPA, CAN-SPAM, CASL, ePrivacy Directive, and similar regulations. We are not responsible for claims arising from your data sources or processing activities.
Anti-Spam and Outreach Compliance
You must comply with all applicable anti-spam and marketing laws, including the CAN-SPAM Act (US), GDPR (EU), ePrivacy Directive, CASL (Canada), and equivalent laws in your jurisdiction. You represent that you have consent or lawful basis for each recipient before sending outreach. You must honor opt-outs promptly, include required identification in messages, and process personal data lawfully. We do not guarantee that your use complies with any law; compliance is your sole responsibility.
Agency and Client Use
If you use our software on behalf of a client or third party, you represent that you have authority to access and automate the accounts involved and to bind such party to these terms. You are responsible for your clients' compliance. Any liability for client campaigns or unauthorized account control passes to you. We are not responsible for disputes between you and your clients.
Account Credentials and Security
You are responsible for safeguarding your account credentials, session tokens, and any access our software uses to interact with third-party platforms. By using our software, you authorize it to act on your behalf within the scope of the features you use. You assume all risk of account compromise, credential exposure, or session-based automation. We are not liable for account takeovers, unauthorized access, or credential misuse.
Browser Content Processing and Authorization
Our browser extension and related software may analyze content displayed in your browser session on web pages you access. By installing and using our software, you expressly authorize it to process information from pages you actively load and view. This processing occurs only while you are logged in and viewing those pages, and only for features you have enabled. The software does not independently crawl websites, harvest data from platforms you do not visit, or access accounts without your presence. It does not bypass authentication. You direct the processing by choosing which pages to visit and which features to use. At your direction, selected data may be transmitted to integrated services (such as enrichment or lookup providers) to support features you enable. You are responsible for ensuring your use of these features complies with applicable laws and platform terms.
Data and Privacy
Our collection, use, and handling of personal data are described in our Privacy Policy. By using our software, you consent to our Privacy Policy. If you are subject to GDPR, CCPA, or similar regulations, please review our Privacy Policy for applicable rights. Where we process personal data on your behalf, we act as a processor and you as controller; a Data Processing Addendum (DPA) is available upon request for enterprise customers. Our Privacy Policy describes our use of sub-processors and data transfer mechanisms including Standard Contractual Clauses where applicable.
Payment Terms
Paid plans are billed according to the pricing displayed at the time of signup. You authorize recurring charges until you cancel. Payment is due at the start of each billing cycle. We do not provide refunds for partial periods or unused services. Failure to pay may result in suspension or termination of access. We may change pricing with reasonable notice; continued use constitutes acceptance.
Intellectual Property
We retain all rights to our software, technology, branding, and materials. We grant you a limited, non-exclusive, non-transferable license to use our software for your internal business purposes in accordance with these terms. You may not copy, modify, or create derivative works.
User Content
You retain ownership of content you provide. By using our software, you grant us a license to process, store, and transmit your content as necessary to provide the service. We do not claim ownership of your content.
Usage Limits
Your use may be subject to rate limits, usage quotas, or tier restrictions as specified in your plan or on our website. Exceeding limits may result in throttling or suspension.
No Warranty
Our software is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the software will be uninterrupted, error-free, or secure. The service depends on third-party platforms; we disclaim liability for downtime, maintenance, platform UI changes, API changes, rate limits, captchas, or other third-party actions that affect functionality. We may modify or suspend the service for maintenance. Service availability is not guaranteed.
Limitation of Liability
To the maximum extent permitted by law, including negligence, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of our software. Our total liability shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) $100. In no event shall we be liable for any damages arising from your misuse of the software, violations of third-party terms, or conduct that violates applicable law.
Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, or expenses arising from your use of our software, your violation of these terms, or your violation of any third-party rights or applicable law. You must notify us promptly of any claim and cooperate fully in our defense. We reserve the right to assume exclusive control of the defense of any matter subject to indemnification.
Termination
We may terminate or suspend your access immediately, with or without notice, for any reason, including breach of these terms. We may also suspend or terminate your account based on complaints, allegations of misconduct, legal risk, or our reasonable belief that your use violates these terms or applicable law—even without a final determination or proven violation. We are not required to provide a reason or opportunity to cure. Upon termination, your right to use the software ceases immediately. We may retain or delete your data in accordance with our Privacy Policy. Sections that by their nature should survive (including Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law) will survive termination.
Dispute Resolution
Any dispute arising from these terms or the software shall be resolved by binding arbitration, not in court, except that either party may seek injunctive relief in court. You waive any right to participate in class actions or class-wide arbitration. The arbitration shall be conducted in accordance with the rules of the arbitration body we designate.
Governing Law
These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any legal action relating to these terms shall be brought exclusively in the federal or state courts located in Delaware, and you consent to personal jurisdiction there.
Sanctions and Export Compliance
You may not use our software if you are located in, domiciled in, or a national of a country subject to United States or other applicable sanctions or embargoes. You represent that you are not on any list of prohibited or restricted parties. You must comply with all applicable export control and sanctions laws. You may not use or export the software in violation of U.S. or other applicable export laws. We may suspend or terminate access if we suspect a violation of this section.
Changes
We may update these terms from time to time. Material changes will be communicated via email or in-app notice. Continued use of the software after changes constitutes acceptance of the updated terms.